2. Client/Server &
Hardware Questions:Q. I'm having problems connecting. What should I do?
A. First, check to make
sure your Internet connection is working. Try to ping kcs.spiritwars.com and the web site
of your ISP. Try to check your email or see if you can browse to multiple locations. If
those all check out then try closing SpiritWars and restarting. If everyone agrees something is amiss then please let us know
ASAP so we can look into it.
Q. Could my firewall or
proxy server be a problem?
A. Ask your network
administrator to allow TCP connections to ports 4000-4010. (Each chat
room is a separate chat server with its own port assignment. The
free version uses ports 4001-4005 for chat and the member version is using
ports 4006-4010.)
Q. What screen resolution
should I be using?
A. We don't support 640x480
screen size, so you must be running in at least 800x600 screen resolution and you must have at least 16-bit color (what Win98 calls 'High' color).
The game also does not support the "large font" option in
Windows. If you get a message when starting the game about this,
please set your Windows configuration to use "small fonts."
Q. What if my question
wasn't answered in this FAQ?
A. Try writing to us
via this
feedback form or,
if the game is installed, log into the chat
server and ask a friendly moderator or player that's currently online. |